Introduction of New Service Call Centre
We are pleased to announce the launch of our new Service Call Centre, designed to provide you with faster, more efficient, and professional support for all your service needs as of 1st May 2025.
To enhance our response times and ensure that your requests are handled promptly, we kindly request that all future service inquiries be directed to our Service Call Centre instead of contacting our Field Service Engineers directly via their mobile phone.
New Service Call Centre Contact Details:
Phone: (02) 8887 1100 (select No. 1 for Service from the options)
Operating Hours: Monday to Friday between 8:30 and 17:00 AEST/AEDT, excluding public holidays and company closing period over Christmas and New Year
For out of business hours inquiries, please submit your request via our website’s inquiry page:
https://amada.com.au/service-
Our dedicated team at the Service Call Centre is ready to assist you and ensure that your requests are assigned to the right Field Engineer as quickly as possible. We appreciate your cooperation and understanding as we implement this improvement to serve you better. If you have any questions, please do not hesitate to reach out.
Thank you for your continued trust and support.
Should you have any questions regarding the new Service Call Centre, you are welcome to contact us on (02) 8887 1100 or [email protected].
